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Case: Reyes Garcia v Canada (Citizenship and Immigration), 2026 FC 642: TRP and Work Permit Refusal Where Biometric Request Was Never Received Judicial Review Granted

Reyes Garcia v Canada (Citizenship and Immigration)

Judicial Review Granted

The Federal Court reviewed the refusal of a Temporary Resident Permit (TRP) and Work Permit application based on the applicant’s failure to provide biometrics. While the officer reasonably relied on IRCC records indicating that a Biometric Instruction Letter (BIL) had been sent, the Court found that the process was procedurally unfair because uncontested evidence established that neither the applicant nor his legal representative actually received the letter.

Key Principle

The Court confirmed that although IRCC may rely on a presumption that correspondence sent to the correct address is received, that presumption can be rebutted by credible evidence. Where an applicant establishes that a Biometric Instruction Letter was never received, procedural fairness requires that the applicant be given an opportunity to provide biometrics before an application is refused.

Background

Tito Roman Reyes Garcia, a citizen of Mexico, applied for a TRP and a work permit. As part of the application process, IRCC generated a Biometric Instruction Letter on November 5, 2024, directing him to provide biometric information. According to GCMS records, the letter was emailed to the applicant’s legal representative at the correct email address.

The applicant’s counsel acknowledged receiving earlier correspondence from IRCC but swore that the BIL was never received. Because the applicant was unaware of the biometric request, no biometrics were submitted, and the applications were refused.

Court Findings

Justice Conroy accepted that the officer’s decision was reasonable based on the information available at the time. The GCMS notes and Department of Justice affidavit demonstrated that the BIL had been sent to the correct email address. Therefore, the officer was entitled to conclude that the applicant had failed to comply with the biometric requirement.

However, the Court found that the process became procedurally unfair once uncontested evidence established that the BIL was never actually received. The Court noted that Canadian immigration law recognizes a rebuttable presumption that correspondence sent to the correct address is received. In this case, that presumption was successfully rebutted by credible affidavit evidence from the applicant’s representative.

Importantly, the Respondent did not challenge that evidence through cross-examination and provided no evidence confirming that the email had actually been delivered or opened. The Court observed that proof of transmission is not necessarily proof of receipt. Since the applicant never had a meaningful opportunity to comply with the biometric request, fairness required that he be given that opportunity before his applications were refused.

Justice Conroy also endorsed earlier observations that IRCC could easily use delivery confirmations or read receipts for important communications such as Biometric Instruction Letters, thereby reducing disputes regarding receipt.

Outcome

The Federal Court granted the judicial review, set aside the officer’s decision, and remitted the applications to a different officer. The applicant was given an opportunity to supplement his application with the requested biometric information. No costs were awarded.

Case Citation: Reyes Garcia v. Canada (Citizenship and Immigration), 2026 FC 642 (CanLII)

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